Step 1
Send it in or drop it off
Choose mail-in or local drop-off and we take it from there. Safe Ship kits are available if you need packaging.
About The Gamer Fix
We specialize in console repair for every major platform. Whether you visit us in person or mail your console in, we make the process simple.
Step 2
Diagnosis and repair
We diagnose the issue, deep clean the console, and complete the repair. You only pay after we confirm what needs to be fixed.
Step 3
Get it back
Completed repairs ship back free. Pick it up in person or we send it right to your door.
What you can expect
- Upfront pricing shown before you commit.
- Choose between local drop-off, your own packaging, or a Safe Ship kit.
- Check your repair status any time with just your phone or email.
- You only pay for the repair after diagnosis — never upfront.
Why choose us
- Deep cleaning included with every repair at no extra charge.
- No fix, no fee — if we can't repair it, you don't pay for the repair.
- Free return shipping on all completed mail-in repairs.
- One-year limited warranty on every completed repair.